Frequently asked questions
Q: Where is Menotti's Coffee Stop located?
A: Menotti's Coffee Stop currently has two Los Angeles locations, one in Venice Beach and one in Culver City, as well as one location in Tokyo, Japan. Find us.
Q: What types of coffee do you offer?
A: We offer a variety of specialty coffees, including classic espresso drinks as well as our signatures such as the Spanish Latte, Espresso & Tonic, Cortado or Venice Beach Cappuccino (VBC.) Check out the menu.
Q: Do you offer dairy-free or vegan options?
A: Yes, we offer dairy-free milk alternatives such as almond and Minor Figures oat milk, as well as vegan baked goods.
Q: Can I order food with my coffee?
A: Yes, we offer a selection of locally baked goods, including sweet and savory pastries, donuts and chocolate chip cookies. Subject to availability.
Q: Do you have outdoor seating?
A: Yes, we have outdoor seating available for customers with a larger patio area at the Venice Beach location and a handful of smaller two-tops at Culver City.
Q: Where are your beans roasted?
A: We are proud to collaborate with our roasting partners at Cat & Cloud who guarantee us the consistent quality roast necessary to produce our top quality coffee.
Q: Do you offer gift cards?
A: Yes, we offer gift cards for purchase on our website or in-person at our coffee stops. Shop here.
Subscriptions:
Q: What subscription options do you offer?
A: We offer monthly, bi-weekly, and weekly subscription options for our coffee. Subscribe here.
Q: Can I change or cancel my subscription?
A: Yes, you can change or cancel your subscription at any time by logging into your account on our website or contacting our team in store.
Shipping:
Q: Where do you ship to?
A: We ship worldwide!
Q: How much does shipping cost?
A: Shipping costs vary depending on your location and the size of your order. You can view shipping costs at checkout before completing your purchase.
Q: How long will it take for my order to arrive?
A: Delivery times vary depending on your location. Most orders arrive within 3-5 business days.
Returns:
Q: What is your return policy?
A: We offer a 30-day return policy for our merchandise. If you are not satisfied with your purchase, you can reach out and we’ll help you out with a return or exchange.
Q: How do I initiate a return?
A: Please contact our team to initiate a return. They’ll help you out on how to return your order.
Q: Will I be refunded for shipping costs?
A: Shipping costs are non-refundable unless the return is due to a mistake on our end.
Contact us:
Q: How can I contact Menotti's Coffee?
A: You can contact us by phone, email, or through our website's contact form, here.
Q: Can I visit your coffee stop in person?
A: Yes, we have physical locations in Venice Beach and Culver City in California as well as Tokyo, Japan. Our addresses and hours of operation can be found on the links above.