FAQ

Q: Where is Menotti's Coffee Stop located?

A: Menotti's Coffee Stop currently has two Los Angeles locations, one in Venice Beach and one in Culver City, as well as one location in Tokyo, Japan.

Q: What types of coffee do you offer?

A: We offer a variety of specialty coffees, including classic espresso drinks as well as our signatures such as the Spanish Latte or our Venice Beach Cappuccino (VBC.) Check out the menu.

Q: Do you offer dairy-free or vegan options?

A: Yes, we offer dairy-free milk alternatives such as almond and oat milk, as well as vegan baked goods.

Q: Can I order food with my coffee?

A: Yes, we offer a selection of locally baked goods, including sweet and savory pastries, donuts and chocolate chip cookies. Subject to availability.

Q: Do you have outdoor seating?

A: Yes, we have outdoor seating available for customers with a larger patio area at the Venice Beach location and a handful of smaller two-tops at Culver City.

Q: Where are your beans roasted?

A: We are proud to collaborate with our roasting partners at Cat & Cloud who guarantee us the consistent quality roast necessary to produce our top quality coffee.

Q: Do you offer gift cards?

A: Yes, we offer gift cards for purchase on our website or in-person at our coffee shop.

Subscriptions

Q: What subscription options do you offer?

A: We offer monthly, bi-weekly, and weekly subscription options for our coffee.

Q: Can I change or cancel my subscription?

A: Yes, you can change or cancel your subscription at any time by logging into your account on our website or contacting our customer service team.

Q: Is there a discount for subscribing?

A: Yes, we offer a 10% discount for customers who subscribe to our coffee.

Shipping:

Q: Where do you ship to?

A: We ship worldwide!

Q: How much does shipping cost?

A: Shipping costs vary depending on your location and the size of your order. You can view shipping costs at checkout before completing your purchase.

Q: How long will it take for my order to arrive?

A: Delivery times vary depending on your location. Most orders arrive within 3-5 business days.

Returns:

Q: What is your return policy?

A: We offer a 30-day return policy for our merchandise. If you are not satisfied with your purchase, you can reach out and we’ll help you out with a return or exchange.

Q: How do I initiate a return?

A: Please contact our customer service team to initiate a return. You will be provided with instructions on how to return your order.

Q: Will I be refunded for shipping costs?

A: Shipping costs are non-refundable unless the return is due to a mistake on our end.

Contact us:

Q: How can I contact Menotti's Coffee?

A: You can contact us by phone, email, or through our website's contact form..

Q: Can I visit your coffee shop in person?

A: Yes, we have physical locations in Venice Beach and Culver City in California as well as Tokyo, Japan. Our addresses and hours of operation can be found on our website.